Privacy Policy - United States
Our Commitment to Your Privacy
At Alligator Automations Australia Pty Ltd (“Alligator Automations”, “we”, “us”, or “our”), we are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services in Australia.
Data Collection
We collect information in two ways:
Information You Provide: This includes details such as your name, address, email address, phone number, company details, and any other information you submit via forms or communication (e.g., through contact forms, chat, downloads, or support requests), to help us serve you better.
Automated Information: We use cookies, third-party analytics, and server logs to collect data like IP address, browser type, and browsing behavior when you visit our website. We only collect personal information you voluntarily provide through forms, surveys, newsletters, or correspondence. This helps us understand and improve user experience.
Use of Information
We use the collected information to:
- Respond to your inquiries and provide customer support
- Conduct surveys to improve our website, services, offerings and customer experience
- Send important updates, offerings, and promotions (with your consent)
- Enhance the security of our systems and investigate suspicious activity
- Comply with legal obligations where applicable
We do not sell, rent, or lease your personal information to third parties.
Your Privacy Rights (For US Residents)
Under the Australian Privacy Principles (APPs), you have the right to:
- Access the personal information we hold about you
- Request corrections to any inaccurate or outdated information
- Make a complaint if you believe your privacy rights have been violated
To exercise these rights, contact us at sales@alligatorautomations.com.au with the subject line “Privacy Request – Australia”. We will respond within a reasonable timeframe, typically within 30 days.
Opting Out of Communications
You may opt-out of receiving marketing emails by clicking the “Unsubscribe” link in our emails. However, you may still receive transactional communications related to your orders or inquiries.
Cookies & Tracking
We use cookies and similar technologies to improve your browsing experience and understand how you interact with our website. You can manage your cookie preferences through your browser settings.
Data Security
We implement robust technical and administrative measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated via email or a prominent notice on our website, with an option to consent where required.
Acceptance of Terms
By using our website, you agree to this Privacy Policy. If you do not agree, please discontinue the use of our services. Continued use after policy updates indicates your acceptance of the changes.
Our Pledge
We collect only the data necessary to provide our services, treat it with the utmost respect, and use rigorous measures to protect it. Your information is never shared without your consent, except as required by law.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at email sales@alligatorautomations.com.au
